Customer Service

Order Options

Phone: 1-877-424-0994
Email: info@saveyourhands.com
Online: Shop page (for orders of 100 or more books, please email, call or fax us)
Address:  Save Your Hands!,  3135 New Germany Rd. Ste 39,  Ebensburg PA, 15931.

Office Hours
You can reach us from 9:00 am to 9:00 pm EST, Monday through Friday (excluding U.S. national holidays).
International Orders
Please go to Customer Service for full contact information for our international resellers and distributors. You may also order directly from us if you prefer, on our

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Shop page or by contacting us.

Secure Shopping/Payment Options

You can shop at SaveYourHands.com online with confidence. We have partnered with Square, a leading payment gateway, to offer safe and secure credit card transactions for our customers.

We accept VISA, MasterCard, American Express or Discover Card. Payments by check accepted (except for online purchases); check must clear before order is sent.

Return Policy

Our goal is the complete satisfaction of all our customers.

Books - If the book(s) you receive have been damaged during shipping, please email us immediately so we may assist you (please note that prior permission is required before any books can be returned) You must retain all packaging materials for inspection by the delivery carrier for insurance purposes. Failure to contact us within 3 days of arrival of damaged books, or have packaging material available for inspection will forfeit your right to receive a replacement. If requested by the carrier you may be required to produce (take) damaged goods and shipping materials to the carrier for their inspection. After determination of damaged goods we will send a replacement(s) of the book(s). Other than as a result of shipping damage books are non-returnable/non-refundable.

 

Online courses: Within seven days from your order date, if you discover that you enrolled in the wrong course, rather than accessing it, you may contact us to cancel the course and replace it with a course of equal or lesser value. No exchanges or refunds will be given after seven days, or after a course has been accessed, whichever is first. If you purchase the book at a discounted price along with a course the amount refunded will be reduced by the non-discounted price of the book. The book and shipping charges are not refundable. The Success course is intended for CIPI participants, no refunds will be given for this course.

 

CIPI Package and Live Workshop: We do not offer refunds for the Live Workshop portion of the Certified Injury Prevention Instructor program. Once you have submitted your application and/or paid for the program we presume your commitment and hold a place for you in the program that cannot be taken by another applicant. Please be confident you want to embark on this program before purchasing. Additionally, the online course Success Marketing is only intended for CIPI candidates and is also not available for refund whether or not the course has been accessed online.

Due to the proprietary nature of online education, refunds will not be given on any courses that have been accessed. We reserve the right to charge a $35 processing fee for every product refunded or exchanged.

Please note that there are no refunds or exchanges of any type on our volume discount package specials. All purchases of the volume discount package specials are final.

Package offers are also not retroactive. If you enroll in individual courses that are offered elsewhere or at a later date as a package or discounted rate, no refunds or discount can be made at a later time.

Shipping & Handling
Orders must be shipped to a physical address (no P.O. Boxes).

Bulk Discounts/Terms & Conditions
Bulk pricing (available online or by contacting us):
5-9 copies: 25% off ($36.75 US)
10-49 copies: 40% off ($29.40 US)
50-99 copies: 45% off ($26.95 US)
For orders of 50 or more copies: please contact us at 877-424-0994

To receive a copy of our bulk discount terms and conditions, please email us at the address above.

Privacy Policy
We are committed to protecting your privacy when you visit our website. Please see our complete Privacy Policy here.

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